Frequently Asked
Questions & Policies
COVID RESPONSE:
We follow all Ohio and CDC guidelines for cleaning.
VISITING THE BED AND BREAKFAST:
We do not accept drop-in visitors or do unscheduled tours of the Bed and Breakfast. If you would like to visit the Bed and Breakfast please call 330-468-2909 or email ShadyOaksFarmBnB@gmail.com to schedule a visit and we can give you our undivided attention.
CHECK-IN TIME:
Check-in time is between 4:00 pm and 8:00 pm. Check-in after 8:00 pm is possible with prior arrangement. If your travel is delayed, please call to let us know your estimated arrival time. The early check-in option must be purchased when the reservation is made. Early check-in allows guests to check in as early as 2:00 pm, but no earlier.
CHECK-OUT TIME:
Check-out time is 11:00 am. Late check-out may be possible as late as noon upon request. You are welcome to spend additional time in the common areas and grounds of the Bed and Breakfast after check-out is complete, until noon. Please inform Inn Keeper if that is your intention.
PARKING:
We have free private parking to accommodate our guests. Parking is outside the front door. Please do not park in front of the garage doors.
RATES:
Rates are for single or double occupancy, except for our family suite which includes up to four guests. All rates include our hot home-cooked sit down elegant breakfast. We offer a treat in the evening. While we try to keep our website up to date, all listed rates are subject to change without notice. Rates are subject to applicable taxes and a nominal credit card convenience charge. Each additional guest will be charged $25 per person per night over the age of one.
OCCUPANCY:
The maximum occupancy for each suite is posted on the website. This occupancy cannot be exceeded. The number of guests must be specified when booking each suite.
RESERVATION AGE REQUIREMENT:
Guests must be 21 years of age or older to make a reservation.
PAYMENTS:
We accept Visa, MasterCard, American Express, Discover and cash. Reservations are charged in full 72 hours in advance or upon arrival for late reservations. Checks will not be accepted.
STANDARD CANCELLATION:
Reservations cancelled 72 hours or less in advance as well as no-shows will result in a full reservation charge. The deposit is non-refundable even if the reservation is cancelled more than 72 hours in advance. The deposit amount may be applied to any available dates up to 12 months from the cancellation date. Certain packages and promotions may have different policies that apply. Gift certificate recipients are subject to the same cancellation polices.
BREAKFAST:
An elegant, plated home-cooked breakfast is included in the rate. Breakfast is served between 7:30 am and 10 am daily. The Inn Keeper will inquire about your preferred time the evening prior. Guests are welcome to eat together if desired, otherwise we have separate dining areas if desired.
DIETARY RESTRICTIONS:
Please make us aware of any dietary restrictions or food allergies prior to your stay. We will do our best to accommodate any restrictions, but we do not have an allergy-free kitchen.
CHILDREN:
The Bed and Breakfast is set up as a getaway destination for adults; however, we do allow children over the age of One year old. They are expected to be supervised at all times. We do not provide childcare of any kind. All children are required to be well-behaved while staying at the Bed and Breakfast.
NON-INN GUESTS DURING YOUR STAY:
Common areas of the Bed and Breakfast and grounds of the property are solely for the use by booked guests who are staying at the Bed and Breakfast. Many guests who stay with us are here to visit friends and family or attend a local event. We require our guests to clear it with us before inviting other people who are not guests to the Bed and Breakfast.
SMOKING/ VAPING AND CANDLES:
We are a non-smoking facility, including vaping. We do not allow candles. We ask that all guests smoke or vape outdoors. If you need an ashtray we will be happy to provide one. Any smoking or vaping inside the Bed and Breakfast will result in an immediate request to leave and an additional cleaning fee of $275, plus your room charges.
QUIET HOURS:
Quiet hours are from 10:00 pm to 7:00 am everyday of the week.
OUTSIDE FOOD AND DRINK:
We feel that maintaining high standards of cleanliness is of the utmost importance. To maintain this standard and provide a quality experience, we ask that all guests refrain from eating outside food in the guest suites. We are happy to set up a table for you to eat in one of our common area spaces. We request that you ALWAYS use the provided coasters for beverages to protect our antique furniture. We do not allow any use of our kitchen, nor do we allow guests to prepare and cook food in suites. You are welcome to store leftovers from dinner and medications in the refrigerator in the front closet. We do provide a microwave, small freezer and refrigerator in the front closet. Guests must ask in advance of their stay if they have any special requests for kitchen usage or food preparation in the house.
PETS:
We do not permit guests to bring pets to ensure an allergy free environment for our guests. We have 2 cats and a dog that live in the Inn Keepers section of the Bed and Breakfast.
ALCOHOL:
We do not provide or sell any alcoholic beverages due to local township regulations.